Dashflow

Terms of Service

Last updated: 28 janvier 2025

These terms govern your use of the Dashflow platform. By accessing or using Dashflow, you agree to be bound by these terms with Dashflow, the company that operates the platform.

Dashflow may offer additional products and services under separate terms. These terms apply exclusively to the use of the Dashflow platform.

Important Terms

These terms contain several provisions that significantly affect your rights and obligations, including disclaimers of warranties, limitations on our liability, your agreement to indemnify us for damages resulting from misuse, and provisions regarding dispute resolution.

Your Permission to Use Dashflow

Subject to compliance with these terms, Dashflow grants you a limited, non-exclusive, non-transferable permission to access and use the platform. All users must accept these terms to use Dashflow.

Conditions for Use

Your permission to use Dashflow is subject to the following conditions:

  • You must be at least thirteen years old
  • You may no longer use Dashflow if we notify you directly that your access has been revoked
  • You must use Dashflow in accordance with the Acceptable Use and Content Standards sections below

Acceptable Use

When using Dashflow, you agree not to:

  • Violate any applicable law or regulation
  • Access or attempt to access another user's account without their explicit permission
  • Buy, sell, or trade usernames or other unique identifiers
  • Send unsolicited advertisements, chain letters, or other promotional content, or collect personal data for commercial purposes
  • Use automated tools to access or monitor the platform, except for publicly available search engine indexing
  • Impersonate any person or entity, or falsely suggest affiliation with or endorsement by Dashflow
  • Attempt to disable, bypass, or circumvent any security measures or access restrictions
  • Place unreasonable load on our infrastructure through excessive requests or resource consumption
  • Display any part of Dashflow on external websites using iframes or similar techniques
  • Encourage or assist anyone in violating these terms

Content Standards

You agree not to submit content that:

  • Is illegal, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable
  • Infringes any intellectual property rights, violates privacy, or breaches confidentiality obligations
  • Contains malicious code such as viruses, malware, or spyware
  • Serves merely as a placeholder to reserve an address or identifier
  • Discloses information you have no right to share, including others' confidential or personal data

Enforcement

Dashflow reserves the right to investigate violations of these terms and take appropriate action, including cooperating with law enforcement when necessary. We may modify, remove, or restrict access to any content at our discretion. If you believe content violates these terms, please contact us immediately.

Your Account

Certain features require account creation. When creating an account, you agree to:

  • Provide accurate information, including a valid email address, and keep it current
  • Choose a secure password and maintain its confidentiality
  • Accept responsibility for all activity under your account until you close it or report a compromise
  • Notify us immediately if you suspect unauthorized access to your account

You may close your account at any time by contacting us. We may restrict, suspend, or terminate accounts for violations of these terms or in response to legal requirements.

Your Content

You retain ownership of content you submit to Dashflow. However, by submitting content, you grant Dashflow a license to use, copy, store, and display that content as necessary to operate and improve the platform.

When content is removed, our license ends once all copies are cleared from our systems, including backups. Other licenses you may have applied to your content continue independently.

You acknowledge that Dashflow is not liable for third-party violations of any licenses you apply to your content.

Your Responsibility

You agree to indemnify, defend and hold Dashflow, its officers, employees and partners harmless from any claims, damages, losses, costs or expenses (including reasonable attorneys' fees) arising from: (i) your violation of these terms; (ii) your misuse of the platform; (iii) credentials, API keys or other secrets you configure in Dashflow that become compromised due to your negligence; (iv) actions executed by workflows you configure, including their consequences on your third-party systems. You agree to cooperate with our defense and not to settle any matter without our prior written consent.

Security and Shared Responsibility

Dashflow commits to implementing reasonable technical and organizational measures in line with Article 32 of the GDPR, including at-rest encryption of sensitive secrets (AES-256-GCM), tenant-level data isolation, and hardening of outbound HTTP calls. However, securing your usage operates under a shared responsibility model: you acknowledge and agree that (i) credentials, API keys and tokens you enter into Dashflow remain under your control and you are solely responsible for their rotation, revocation and confidentiality; (ii) third-party systems you connect (databases, APIs, webhooks, storage services) are not under Dashflow's control and any leak or compromise affecting them cannot trigger our liability; (iii) permissions and access you configure (roles, member sharing) are solely your responsibility; (iv) backing up the data you configure in Dashflow is your responsibility; (v) Dashflow cannot be held liable for any data leak resulting from a third-party provider breach, a credential stolen on your side, a misconfiguration on your side, or an attack targeting one of your user accounts. Except in the case of gross or intentional fault on Dashflow's part, duly characterized and established, Dashflow shall not be held liable for the consequences of a data compromise. You agree to notify us without delay (and within 72 hours at the latest) of any security incident you suspect, in accordance with Article 33 of the GDPR.

Disclaimers

To the maximum extent permitted by applicable law, Dashflow is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, or error-free operation. We do not warrant that (i) the platform will be uninterrupted, bug-free, secure, or free from viruses or malicious code; (ii) the results obtained will be accurate or reliable; (iii) defects will be corrected. Third-party services accessible through Dashflow (databases, APIs, webhooks, object storage, email services, etc.) are governed by their own terms and security policies — Dashflow acts as an orchestrator and is not responsible for the availability, security, malfunctions, or decisions made by such third-party services.

Limits on Liability

To the maximum extent permitted by applicable law, Dashflow, its officers, employees, agents and partners shall in no event be liable for (i) any indirect, incidental, special, consequential or punitive damages; (ii) loss of profits, revenue, data, business opportunities, goodwill or reputation, even if Dashflow has been advised of the possibility of such damages; (iii) damages resulting from data loss or compromise caused by a third-party service, a stolen credential, or a misconfiguration on your side; (iv) damages resulting from events outside our reasonable control (force majeure, large-scale cyberattack, failure of a cloud infrastructure provider, major network outage). In any case, Dashflow's total cumulative liability to you for any claim relating to the platform, whatever its legal cause, is strictly limited to the higher of (a) one hundred euros (€100), or (b) the total fees actually paid by you to Dashflow for the subscription during the twelve (12) months immediately preceding the event giving rise to the claim. Pursuant to Article 1170 of the French Civil Code, the above limitations do not apply to fraud or gross negligence by Dashflow, nor to breaches that would deprive the essential commitment of its substance, nor to bodily injury, nor to rights you derive from the GDPR in the event of a personal data breach for which Dashflow is directly and exclusively responsible.

Feedback

We welcome your feedback and suggestions. By providing feedback, you grant Dashflow the right to use it without restriction, compensation, or attribution. Please do not submit feedback you consider confidential or proprietary.

Termination

Either party may terminate this agreement at any time. Upon termination, your right to use Dashflow ends immediately. The following sections survive termination: Your Content, Feedback, Your Responsibility, Disclaimers, Limits on Liability, and General Terms.

Disputes

These terms are governed by the laws of France. Any disputes shall be resolved exclusively in the courts of Paris, France. You agree to submit to the personal jurisdiction of these courts and waive any objections to venue.

General Terms

If any provision of these terms is found unenforceable, it shall be modified to the minimum extent necessary or removed, while the remaining provisions continue in effect. You may not assign your rights under these terms. Dashflow may assign its rights to any affiliate or successor. These terms constitute the entire agreement between you and Dashflow regarding the platform.

Contact

For questions about these terms or to report issues, please contact us through our support channels. We may send notices to the email address associated with your account or by posting announcements on the platform.

Changes to These Terms

Dashflow may update these terms periodically. We will notify you of significant changes via email or platform announcements. Continued use of Dashflow after changes take effect constitutes acceptance of the updated terms.